Delivery Options
Taxation on Orders Delivered Outside of the United Kingdom
UK VAT
UK VAT will only be charged on orders with a UK address.
Orders destined for countries outside of the UK are exempt from paying UK VAT. Once you have entered your delivery address and proceeded to checkout, VAT will be deducted from the cost of your order.
Recipients of orders sent to destinations outside the UK are responsible for any local taxes that are due on the goods.
Taxes & Duties
Europe and International Deliveries
Recipients of orders sent to destinations outside the UK are responsible for any local taxes that are due on the goods.
You may be liable to pay local sales taxes and customs duties on arrival of your order.
Where this is the case, you will need to pay these costs to release your order from customs before it is delivered to you. The courier/parcel operator will contact you with the amount due. Once paid the goods will be delivered to your address.
Please note that The Aftercare is unable to advise on the amount that this may be as it varies in each country. We cannot accept responsibility for these costs.
Delivery Options
Shipping & Delivery
Our online shopping cart automatically calculates packages and shipping costs based on the number of items you select. Shipping costs are displayed before you finalise your order.
Retail Orders
We are working with AMAZON to bring our customer the best prices and fastest delivery services. Our website will link you to our amazon shop where retail orders can be placed there.
Wholesale Delivery Service to Studios/Shops
UK Orders
All orders are dispatched within 48 -72 hours. Weekend orders leave on a Tuesday.
All orders are tracked to your studio/shop
Overseas Orders
All orders are dispatched within 48 – 72ours. Weekend orders leave on a Tuesday.
All orders are tracked to your studio/shop
We cannot guarantee delivery dates for overseas delivery as they are subject to customs clearance in the destination country but generally your order will arrive by:
EU, Republic of Ireland, Channel Islands - within 7 working days
USA – within 10 working days
Far East, Australia, Rest of world – within 12 working days
Please note that the delivery times given are estimates provided by the carriers we use. Please allow up to 15 working days for UK orders and 30 working days for international orders to arrive, as an item cannot be classified as “lost in post” and a replacement issued until that length of time has elapsed.
